Shipping & Order Processing

NOTICE FOR LATE OR NON-DELIVERED ORDERS [JANUARY 2024 UPDATE]: In the recent months we have experienced a series of service interruptions and operations impacts beyond our control resulting in order dispatch backlogs with reports of late or non-delivered orders, as well as issues with our website correspondences. If you placed an order during this time that has not arrived, have not received email update from us or have contacted without reply, we welcome you to contact us via email at hyperboreanresearch@gmail.com for prompt resolution. We serve to ensure full satisfaction with your patron support of our efforts. We thank you for your kind understanding during this time.

CURRENT ORDER PROCESSING TIME [WINTER 2024 UPDATE]: We are currently resuming to our standard order processing time of 2-4 weeks from date of order before shipment, excepting custom, rare, or large orders. We welcome customers to contact us via email for all inquiries and requests. If you require a rush on your order, please feel welcome to add a note in the Special Instructions field during checkout and we will do our best to accommodate. Please check back to this page before placing your order on our site (also currently linked on our website banner) for updates to our order processing times. We thank you for your support and wish you radiant health!

SHIPPING FEES:
There is a $9.50 flat shipping rate on all orders in the US. Free shipping for U.S. orders over $100.
We reuse packaging materials whenever possible for environmental concerns and to keep customer costs down.
Orders ship from DE, PA, or NY, United States.

When your order has been dispatched for shipment you will receive both a shipment confirmation email and a separate tracking information email that contains your tracking number for tracking delivery status. We ship soley via United States Postal Service Priority Mail.

International Orders:
Interested buyers outside the US, please email us for placing your order and calculating your shipment at hyperboreanresearch@gmail.com.

Please read our Disclaimer before placing your order
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